Privacy Policy
This Privacy Policy explains how Marvin’s United Movers (“Marvin’s United,” “we,” “us,” or “our”), a moving company based in Ballantyne, South Charlotte, North Carolina, handles information collected through our website and during the course of providing moving services. By using our website or requesting a quote, you agree to the practices described here.
Information We Collect
We collect the information you give us directly when you request a quote, book a move, or contact our office. This typically includes your name, phone number, email address, your current and destination addresses, and details about the items being moved. We may also collect basic technical information automatically, such as your browser type, device, and pages visited, through standard analytics tools.
How We Use Your Information
- To prepare and send you a written moving estimate and flat-rate quote
- To schedule, plan, and carry out your move with our crews and trucks
- To issue certificates of insurance and coordinate with HOAs, building management or gated communities at your request
- To contact you about your move, respond to questions, and provide customer support
- To handle billing, payment, and any claims related to your move
- To improve our website and services
How We Share Information
We do not sell your personal information. We share it only as needed to complete your move — for example, with our own crew and dispatch, with payment processors, or when required by law. We are a real moving company that performs your move with our own employees; we do not broker your job out to third-party carriers or sell your details to lead networks.
Data Security
We take reasonable administrative and technical measures to protect the information you share with us against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, but we work to safeguard your information throughout your move and afterward.
Your Choices
You may ask us to update or delete your personal information, or to stop contacting you, at any time by reaching out to our office. We will honor reasonable requests consistent with our legal and recordkeeping obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Marvin’s United Movers through the contact form on our website and our Ballantyne office will respond.